Got a question?
What are your opening hours?
Our opening hours are as follows: Monday- Fri 7am – 6pm, Saturday: 9am – 5pm
Do you have a pick up / drop off service?
We don’t currently have a drop off / pick up service. We are working on it and will have something in place in the near future.
What are the prerequisites to visit Melbourne Pet Grooming?
All our furry friend clients must have current vaccinations; C5 for dogs and F3 for cats. Please ensure your pets flea, worm and tick treatments are current.
My cat weighs more than 5kgs. How will I know how much grooming will cost?
Our Cat Grooming Menu quotes prices for cats weighing up to 5kgs. Please confirm your cats weight prior to visiting to confirm any additional charge.
My dog weighs more than 15kgs. How will I know how much grooming will cost?
Our Dog Grooming Menu quotes prices for dogs weighing up to 15kgs. Please confirm your dogs weight prior to visiting to confirm any additional charge.
Can I pay for multiple visits and save as a 'frequent flyer'?
Not currently but we are planning a frequent visitor loyalty discount……stay tuned! In the meantime, sign up to birthday club for 20% off birthday visits!
Is the 15% first visit discount per pet family or per pet?
It’s per pet – each of your furry friends is eligible for a 15% first visit discount.
How do I join my pet into the birthday club for 20% off birthday visit?
We will ask you on your first visit if you would like to join and get you enrolled then.
What pets other than dogs and Cats can enrol for Pet Day Care?
We can cater for Rabbits, Guinea Pigs, Hamsters and most birds. If you have another type of pet, call us to discuss!
Do you cater for overnight pet stays?
We cater for either half or full day pet stays. Unfortunately we cannot cater for overnight stays.